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Charlotte Personal Injury Attorney Reviews

In our opinion, Charlotte personal injury attorney reviews will tell you more about working with a specific law firm or attorney than anything else. If you’ve been in a car accident, have a work-related injury, or suffered a slip and fall, choosing a personal injury attorney is important, and can dramatically affect the outcome of your case. Typically, a Charlotte personal injury attorney review is written by a client who has worked from start to finish with a Charlotte personal injury law firm. The review is representative of the client’s actual experience with the firm, and when combined with other reviews, gives you priceless insight in deciding which Charlotte personal injury attorney to hire.

What A Law Firm Claims vs. How A Law Firm Actually Behaves

There are countless law firms with websites and commercials, all claiming they are the right choice for you. You’ve been injured, your case is worth money, and law firms wants to represent you. The distinguishing factor between a website or commercial, and Charlotte personal injury attorney reviews, is that the reviews reflect the actual experience. The commercial or website is simply the upfront promise. It’s relatively easy to put together a glossy website or expensive commercial, and use it to bring in business. Without a doubt, it creates an impression upon the customer who is trying to decide whether to hire that particular Charlotte personal injury attorney.

Reviews, on the other hand, can give you an inside look at what it will actually be like to work with the law firm. The rest of this article will focus on what we believe to be the value of Charlotte personal injury attorney reviews, and how you can use them to make your decision.

One Bad Review Is Not The End Of The World

Let’s start off with the idea that if you do business long enough, you’re going to have an unhappy customer. Perhaps its that the result achieved was less than what the client thought or expected. Sometimes, the result is fine, but the client felt like the law firm or lawyer didn’t care for them—phone calls weren’t returned, the client did  not feel like they were being updated regularly, etc.

In our opinion, whether it’s a law firm or a restaurant, a bad review can actually taken as a sign that all the reviews collectively, are an honest assessment of client’s experience with the law firm. In other words, if every review was absolutely perfect, you may have a reason to be a little bit skeptical about the reviews. On the other hand, if 9 out of 10 of the Charlotte personal injury attorney reviews are horrible, that should also tell you something about the firm.

Thoughtful Clients Write Reviews

It takes a lot of effort and desire to write a review of a business. That typically means that the person writing the review feels very strongly about the review they are leaving. Nobody is forced to leave a review—in fact lawyers are not allowed to provide incentives for reviews for ethical reasons. So, when someone chooses to write a review, it’s usually because they had a strong reaction to their experience with the lawyer or law firm. Essentially, most people don’t expect to get anything out of writing a review. So, it’s safe to assume they are trying to alert others who are deciding about the lawyer or law firm, to either hire them or find another person to represent them for their personal injury matter.

Does The Number Of Reviews Matter?

We think so, to some degree. If a large law firm helping thousands of clients a year in the Charlotte, NC area only has 12 reviews, that could be a bad sign. We want clients to have a very strong and positive reaction to working with us. Our goal is that the client is so excited about the result, and so excited about their choice to work with our firm, that they decide to write a review to express their excitement. If only one out of every few hundred people is doing that, perhaps the general experience with the firm is a mediocre one. While Google doesn’t show all reviews, the number of reviews and stars next to the lawyer or law firm’s name is something to consider. A single five star review is probably not enough information to base your decision upon. Twenty or more five star reviews seems sufficient to allow you to consider the reviews in your decision-making process.

What Are The Reviews Really Saying?

If you read between the lines in any client Google review, you can usually interpret the client’s experience. Our experience as a personal injury law firm is that people leave a review when they are happy with BOTH the result we achieved for them, and the way we went about achieving it. That is to say, the experience matters. You generally work with your Charlotte personal injury attorney for many months in order to try to resolve your personal injury claim. Many claims are extremely emotional. A client who leaves a great review for a Charlotte personal injury law firm is usually trying to say “This law firm cares.” We think it’s the greatest compliment a law firm can receive.

Speak With A Charlotte Personal Injury Lawyer Today

Please read our online reviews. We are proud of the number of clients who have taken it upon themselves to tell the ‘world’ about our firm and how much they liked working with us. Every time we see a new review, it gives us the continued confidence that we are doing good work. If we see a bad review, we try to learn from it and of course reach out to the client to see how we can do better.

If you’ve read our reviews and would like to speak with us about a personal injury matter, we’re here to help. You can call 704.749.7747 or click for a FREE CASE EVALUATION. When it comes to hiring a Charlotte personal injury law firm, we know you have choices. We hope you choose to Recover With Us.